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Jacques Papazian, MD

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P B Shah Inc

Centralia, IL
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Jacques Papazian, MD
Jacques Papazian
(10 Reviews)
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4117 S Water Tower Pl Ste C Mount Vernon, IL 62864
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
1 star average for Value
I Absolutely Love this doctor , he is very professional and found out exactly what was wrong with me , prescribed me medication and I have not had a sinus infection for 7 years , when I was having them 3x a year befor .
by Lucy Brock xxx.xxx.9.2
September 27, 2017
This man treated my father for an ear infection for months with the same antibiotic. My father told him at every visit he was still having pain. This man...I won't even say doctor...never sent my father for an x-ray to see if something else was causing the pain. After months of no relief for my father, I took him and his records to a specialist at Loyola University near my home in northern Illinois suburbs. An MRI revealed an aggressive tumor located behind the ear was causing the pain, not an ear infection. Papazian told my father at one visit he lanced a cyst in his ear. We were told that there was no evidence of a cyst...that he probably lanced the tumor. That was in November and my father died in January. If he had been properly diagnosed in June he would possible be alive today. My father was a vibrant, healthy 89 year old gentleman who did not deserve the treatment he received. He trusted a supposed specialist. I would never recommend this man. One star is questionable.
by Still Angry! xxx.xxx.50.56
March 03, 2015
FIRST VISIT
Today was my first visit for tinnitus (ringing) in 1 ear, brought on by treatment with medication. The prescribing practioner requested I see a specialist ENT and gave me his information to make an appointment. When I called to make an appointment the line was busy on 2 attempts. When I made contact I was told that the earliest possible date was 6 weeks. I let them know my current practicioner requested I see them before our next appointment. I was told I couldn't make an appointment, that the recommending practioner would have to contact them to request the appointment. The appointment was made with no special considerations.
I recieved my new patient information in the mail with instructions to fill out the forms and bring them to my appointment. (I thought this was an efficient concept).
7 weeks later, I arrived for my appointment 15 min. early and signed the register outside the "reception?" window. The sliding window had been obscured with an opaque film. Instructions were posted to turn off cell phones, to please refrain from tapping on the window and sign in we will be with you shortly (or similar polite wording). I began to sign in and had to turn my phone on for the correct time. No clock, bad sign. The waiting room was quite small with seating for 12 and space for little else. I was treated to Fox news covering the events in Ferguson, MO and the loss of Mike Brown, an unarmed young man shot multiple times by a police officer in a residential area. After aprox. 30 min. the window opened and I presented my information. Aprox. 15 min. later I my ins. info was returned and I paid my fee. I was finally called back 1 hour after my scheduled appointment.
I was taken to exam and asked a few questions and left to wait for the Dr. for aprox. 15 min. The person collecting my information actually read my patient history information I brought with me.
The Dr. came in, politely greeted me and suggested he had seen me before. I said no, I hadn't.
He asked me a few questions & looked in my ears, nose and throat. When he looked at my throat with a tounge depressor, incorrectly saying I had no tonsils, then being surprised to see them, I began to wonder since we had covered that information.
He asked me to tilt my head back and swallow, told me I would need an inner ear test and directed me back to the receptionist's inner office where I mistakenly thought I was waiting to be tested.
I was given another appointment for 3 days later to coinside with the date of a current appoint with my referring practioner. When I asked for that date I was told it was wide open.
Being sceptical of my initial visit, I decided to read a few reviews. I found both good and bad.
So far, I can't say mine is bad. I will follow up with another review.
by disturbedredhead xxx.xxx.39.41
August 20, 2014
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.191.54
April 11, 2013
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Were you able to relax during your appointment?
Yes
Would you recommend this ENT otolaryngologist to others?
I Already Have
by Anonymous xxx.xxx.78.250
February 19, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Talia xxx.xxx.74.235
June 21, 2012
Waste of time and money! I went in because of dizzy spells followed by a large sinus drain. Papazian said i had polyps that needed to be removed. on the day of surgery all he was worried about was a deviated septum that he told me himself was probably like that all my life. not once did he attempt to drain my sinuses or even look into the matter before surgery. the meds i was supposed to get weren't even called in to my pharmacy until the hospital called and reminded the office. wth. after the surgery he didn't even have the decency to speak to me. my wife had to tell me he had been there almost as soon as i hit the room(while still under the effects of anesthesia). The staff in unhelpful and act as if you're bothering them when you call with a question. DO NOT USE THIS MAN. I think he is a hack and is only concerned about his wallet.
by wouldliketobreakurnose xxx.xxx.67.48
April 14, 2012
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Were you able to relax during your appointment?
Yes, I was completely at ease
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was this provider's staff friendly?
Yes, they went above and beyond
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
October 15, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was it easy to make an appointment with this provider?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
August 01, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
June 13, 2011
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Map and Directions
4117 S Water Tower Pl Ste C, Mount Vernon, IL 62864