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Michael Herzog, MD

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Urologists & Urology Surgeons

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Orland Park, IL

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Michael Herzog, MD
Urological Surgery Consultants
(2 Reviews)
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15234 S Harlem Ave, Urological Surgery Consult Orland Park, IL 60462
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Consumer Feedback

(2 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Value
3 star average for Value
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.87.4
October 25, 2012
I waited for over 2 hours to see Dr. Herzog for merely 15 minutes, his billing department was extremely rude and threatening when there was mis-communication between my insurance company and the department, and his nurse practitioner barely speaks English and is quite abrupt - she holds no bedside manner at all. Furthermore, when Dr. Herzog is done seeing a patient, he can be heard recording the information about the patient's session down the hall. While waiting, I heard confidential information about almost every patient he had seen before me. I considered this rude and incredibly unprofessional (not to mention a complete violation of HIPAA).
by Brenda
September 17, 2011
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Map and Directions
15234 S Harlem Ave, Urological Surgery Consult, Orland Park, IL 60462