Wen Chen, MD

Wen Chen, MD
Total Eye Care 12 Professional Park Dr Maryville, IL 62062
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
4.5 star average for Recommended
Staff
5 star average for Staff
Was this provider friendly?
Extremely Friendly
Were the waiting room chairs comfortable at this eye care office?
Extremely comfortable; I could have fallen asleep
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did the waiting room furniture appear to be clean?
Yes
by Anonymous xxx.xxx.168.111
July 07, 2014
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
January 05, 2012
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
July 07, 2011
Would you refer this provider to a family or friend?
Yes
Were you able to relax during your appointment?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
May 31, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
April 12, 2011
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