Does this provider promptly return your phone calls?
Yes
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Would you refer this provider to a family or friend?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider leave you unattended for an extended period of time?
No, I was always attended to