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Lisa Franco, MD

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Pediatricians

Northwestern Medical Group

Oak Brook, IL

Northwestern Medical Group

Oak Brook, IL

Northwestern Medical Group

Oak Brook, IL

Northwestern Medical Group

Oak Brook, IL
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Lisa Franco, MD
Hinsdale Pediatric Assoc
(15 Reviews)
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911 N Elm St Ste 115, Hinsdale Pediatrics Hinsdale, IL 60521
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. They were very polite and helpful and made sure that I had everything I needed. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. Their staff is very friendly and professional.
by Lowe xxx.xxx.206.54
August 19, 2013
Was it easy to make an appointment with this provider?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
If your child is sick can the pediatrician see him/her on the same day?
Yes, if my child is sick they get them in right away
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
by K xxx.xxx.11.148
November 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.29.121
August 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by makoui xxx.xxx.189.18
July 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.114.159
April 25, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider give unbiased advice?
Yes
by Anonymous
November 04, 2011
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Not at all. They were happy to give me as much information as I wanted
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
August 17, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Would you refer this provider to a family or friend?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
August 04, 2011
I was impressed by how knowledgeable they were about immunizations. They answered every question I had. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I wasn't greeted at all when I entered their office. I could tell they noticed I walked in, but they still didn't acknowledge me.
by Roz
July 07, 2011
Does the pediatrician over-treat your child for simple ailments?
Not at all! They give my child exactly what he/she needs
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this pediatrician's waiting room have separate areas for "sick" and "well" children?
Yes, they had a "sick" and "well" area
Did this provider listen to your input and concerns?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
May 17, 2011
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Map and Directions
911 N Elm St Ste 115, Hinsdale Pediatrics, Hinsdale, IL 60521