They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.I've seen Dr.Chow over ten years ago,for my wrist and forearm.he did preformed surgery on me. Dr.did such a wonderful job,that im going back to Dr Chow after ten yrs later, for my ankle that is broke in two places. bottom line is I have all the faith in the world in he's preformance as a friend and surgeon.I thank the good Lord for putting him in our pathway.