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Robert Smith, M.D.

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Robert Smith, M.D.
(41 Reviews)
> Get Phone Number & Directions
1235 N Mulford Rd Suite 200 Rockford, IL 61107
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Consumer Feedback

(41 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
For those of you that have negative things to say about the staff over the years, please notice the amount of employee turnaround that occurs at Cornerstone Clinic. As a former employee I can tell you that the owners, mostly Wes, treat the employees like garbage. If he is having a bad day, he is not afraid to yell at or belittle his employees in front of other staff members and patients. They have had some great NP's and other doctors over the years, but again, look at the turnaround. Other than a few constant employees, most of the people that work there don't stay for very long and you have to ask yourself why that is. Cornerstone Clinic takes pride in the fact that they are a Christian clinic, but do true Christians treat people like that? Just something you may want to think about when considering going there.
by Vicki xxx.xxx.0.34
October 04, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous xxx.xxx.193.54
September 12, 2013
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.47.185
September 19, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.19.232
June 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.211.53
April 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.121.24
April 04, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.181.7
March 12, 2012
Did this OBGYN pressure you to use certain birth controls or medications?
No
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
by Anonymous
March 05, 2012
Was this provider friendly?
Very! The most welcoming office I've visited!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this OBGYN knock before entering the exam room?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
January 31, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this OBGYN thoroughly review your medical history before examining you?
Yes, they were extremely thorough
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
January 24, 2012
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Map and Directions
1235 N Mulford Rd Suite 200, Rockford, IL 61107