Neni Prasad, MD

Neni Prasad, MD
Physicians Group-West 2305 W Monroe St Ste 1 Springfield, IL 62704
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Consumer Feedback

(8 Reviews)
Service
2.5 star average for Service
Environment
3.5 star average for Environment
Staff
2 star average for Staff
Recommended
2 star average for Recommended
Value
2 star average for Value
Expertise
2 star average for Expertise
This doctor has always answered my questions and addressed my concerns.
by AJ xxx.xxx.166.202
October 17, 2022
I will Never go back to Dr. Prasad...he does'nt care about anyone but himself,,,,does'nt answer questions & I don't his nurse Yvonne,,,she says you are late & you are already there,,,,got my A!C & some other things checked & they would'nt give me my results....DON"T go 2 this Dr.He's NO good...
by Rhonda xxx.xxx.242.248
February 19, 2016
Were the waiting room chairs comfortable at this doctor's office?
They were average
Was this doctor's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Does this doctor use current and safe equipment?
No; the equipment needs to be updated
Does this provider listen to your concerns and respond respectfully?
Not really
by Patientinmy20s xxx.xxx.255.5
June 26, 2014
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Does this doctor use current and safe equipment?
No; the equipment needs to be updated
Was this doctor friendly?
Friendly Enough
Was this doctor's staff friendly?
No, they were rude
Did the staff keep the temperature in the waiting room pleasant?
Yes
by Anonymous xxx.xxx.189.207
April 22, 2014
I have seen many Drs over my lifetime and this was by far the rudest Dr I have seen. His head nurse Yvonne also can be snippy on the phone. I was talking to another patient on my very long wait and she said that the office had repeatedly sent her RX's to the wrong Pharmacy even though they make you sign a sheet that says you will only use the Pharmacy of your choice. She has tried to fix this but they still send refills to a place 120 miles away! They made my husband and I take blood test, do a sleep study and never did a complete blood work up on my husband, but did mine. DO NOT GO TO THIS DR!!!!!!!
by Patient xxx.xxx.233.71
October 16, 2013
I've been a patient of Dr Prasad's for around 20-25 yrs. He has taken good care of me and my husband all these years. I've never had to wait long in the waiting room. I've always been able to get an appointment quickly when sick. Yvonne, his nurse, is fantastic and very caring. She doesn't delay to call and give us test results and will responds quickly to call in prescriptions for us. The front desk workers are so kind and gracious and very quickly gets you signed in.
by EKB xxx.xxx.229.96
March 01, 2013
Most of the time, they don't call me back for quite a while, but they've called me back quickly once or twice.

Overall Dr. Prasad is not bad, but one staff nurse Yvonne is the worst. Yvonne is lost most of the time when you are speaking to her, especially on phone and most of the times never returns calls.
by Anonymous
August 23, 2011
Does this provider promptly return your phone calls?
Yes
Did you experience unnecessary pain during your visit?
No
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
May 02, 2011
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