Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Do you feel that you could have received better service somewhere else?
No, I don't think so