Frank Martini

Wellness.com Featured Provider
Frank Martini
Northwestern Medical Group Office

(847) 535-6083

Fax (847) 234-4336 800 N Westmoreland Rd Ste 100 Lake Forest, IL 60045
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's staff friendly?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.65.5
November 05, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Were the waiting room chairs comfortable at this gastroenterologist's office?
They were average
Was this provider's office too cold?
No, it was fine
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
by Anonymous xxx.xxx.98.65
April 16, 2013
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was it easy to make an appointment with this provider?
Yes
Does this provider promptly return your phone calls?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous xxx.xxx.104.160
November 11, 2012
I would have no problem giving them a recommendation. If anyone needed a gastroenterologist, I would direct them here. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They paid close attention to me and all of my questions were answered.
by D pearson
February 10, 2012
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
September 08, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider have helpful information available online?
Yes, but its hard to find
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
April 29, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider use excessive foul language?
No
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous
April 15, 2011
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Primary Specialty

Gastroenterologist

Practice Northwestern Medical Group
Gender Male
Education Loyola University Stritch School of Medicine
Training Loyola University Medical Center, Loyola University Medical Center
Certification Internal Medicine, American Board of Internal Medicine, American Board of Internal Medicine-Internal Medicine