Susan Fedinec, DO

Susan Fedinec, DO
Plainfield Primary Care 24600 West 127th Street Building B Suite 340 Naperville, IL 60585
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Dr Fedinec over medicates. Did not care for her at all. Wanted to put my 3 month old on Prednisone and antibiotics for a cold!! She was better with nothing in 2 days. Also told me to STOP nursing
by Elias xxx.xxx.72.224
February 21, 2018
Office personal can tell a lot about the doctor's office, I feel the office manager Vanessa and the scheduler were very unfriendly, unconcerned all they care about is getting a new patient. There is no flexibility of scheduling a patient with active symptoms, rather they tell the caller to go to emergency room or walk in clinic, because they can't schedule an appointment. I have been trying to get into see this doctor for almost 3 and a 1/12 months. I called my insurance and called another dr in network at the main hospital who saw me the same day I needed to be seen and office personal was very freindly. I changed the Dr with my insurance. I highly recommend not to deal with this office, I am in my Master in nursing as a nurse practitioner, and believe that access to timely healthcare is utmost important for symptom control and prevention. Yes, healthcare providers can talk the lingo however they should also practice such language by working with their ancillary and supportive staff.
by unstatisfied customer xxx.xxx.151.113
September 16, 2014
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was this family doctor friendly?
Extremely Friendly
by Anonymous xxx.xxx.247.167
October 17, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.191.41
June 03, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did you experience unnecessary pain during your visit?
No
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.247.167
April 25, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous xxx.xxx.108.20
January 14, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by julianna xxx.xxx.247.167
May 07, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
November 21, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Are you going to visit this provider again?
Without a doubt!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
May 26, 2011
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