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Hidden Hills Family Dentistry

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Hidden Hills Family Dentistry
Hidden Hills Family Dentistry
(19 Reviews)
> Get Phone Number & Directions
12086 Fort Caroline Road Jacksonville, FL 32225
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
I like the entire staff and trust them with my dental care.
by Jerryk xxx.xxx.71.239
February 19, 2018
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Was this dentist's staff friendly?
Yes, they went above and beyond
Was this provider helpful about using your insurance coverage?
Yes
Was this dentist friendly?
Extremely Friendly
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
by Joseph xxx.xxx.44.214
March 27, 2014
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.97.200
August 30, 2013
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
by Anonymous xxx.xxx.112.249
June 27, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
by Anonymous xxx.xxx.173.125
May 09, 2013
I have been a patient for several years and overall I thought it was great... until my latest visit. I needed a crown put on and I went in on a Friday and Dr. Porter was the only DDS available. At the end of the day, the service was very poor. She was more concerned with getting to the next patient than me. After I paid $1,200 bucks (which I didn't mind) my temporary cap fell off on a Saturday. After 6 phone calls I was unable to contact the office, so went to an emergency clinic where they charged me $150.00 to put the temp. crown back on and inform me it would probably come off again because it was not shaped correctly so food was getting caught. When I informed Dr. Porter, well sorry was the answer. So as a result, they have lost me, my wife, son daughter and 2 close friends as patients. I hope the $150.00 was worth it.
by David xxx.xxx.223.139
April 29, 2013
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.187.240
January 03, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you leave the office feeling satisfied with your visit?
Yes
Was the toothpaste used during your cleaning enjoyable?
Yes
by Anonymous xxx.xxx.140.170
November 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.131.152
July 02, 2012
Dr. Schloth answered every single question I had thoroughly, and is always available if I think of any more questions I want answered. His staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. I am so much more confident in my smile and hopeful about the future. I have been going to Dr. Schloth for the last 2 years and will miss him after moving. I had an amazing experience, and they were by far the best I've ever seen.
by Alex xxx.xxx.37.216
April 16, 2012
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Map and Directions
12086 Fort Caroline Road, Jacksonville, FL 32225