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Thomas Neal, MD

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Thomas Neal, MD
NorthWest Family Medicine
(9 Reviews)
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315 W. Dalton Ave. Coeur D Alene, ID 83815
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Were you able to relax during your appointment?
Yes, I was completely at ease
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous xxx.xxx.71.35
May 28, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Did this provider rush your appointment?
No
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.229.3
January 25, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
I got lost, but eventually found it
Are you going to visit this provider again?
Sure
by Jamie xxx.xxx.93.221
June 06, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
February 27, 2012
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Would you recommend this family doctor to others?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Were you able to relax during your appointment?
Yes
by Anonymous
February 07, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Were the waiting room chairs comfortable at this family doctor's office?
Yes
by Anonymous
January 18, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
November 01, 2011
They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. I LOVE Dr. Neal!!!
by Emily D.
September 17, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
June 30, 2011
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Map and Directions
315 W. Dalton Ave., Coeur D Alene, ID 83815