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Mark Lum, MD

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Mark Lum, MD
(7 Reviews)
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1380 Lusitana St Ste 804 Honolulu, HI 96813
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
5 star average for Recommended
Value
4 star average for Value
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.251.247
November 04, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider have reasonable prices?
Yes
Was this provider late to your appointments?
No, they were on time
Are you going to visit this provider again?
Without a doubt!
by Anonymous
January 11, 2012
Was the waiting area spacious?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was it easy to make an appointment with this provider?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
December 20, 2011
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Does this provider have helpful information available online?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
December 02, 2011
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
November 28, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
August 24, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
June 29, 2011
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Map and Directions
1380 Lusitana St Ste 804, Honolulu, HI 96813