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Frederick Fong, MD

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Frederick Fong, MD
(5 Reviews)
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1380 Lusitana St Ste 514 Honolulu, HI 96813
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Consumer Feedback

(5 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Value
2 star average for Value
Staff
4 star average for Staff
He was suggested to us by our pcp but we were not comfortable having him as a medical doctor to me and my family. In addition to this the staff were not trained proper customer service, except to collect payment or co- pays upfront. You can hear staff and other patients in other rooms talking. The students interns were handling confidential information. They're supposed to just do shadowing, the same with another doctor Lana Arakaki who shared office with him. This office is too crowded for us. We do not feel comfortable and treated with respect by both as well as the staff. hope this survey help improve their business as private medical providers.
by anonymous xxx.xxx.81.44
February 09, 2015
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.145.66
January 24, 2014
Does this provider use current and safe equipment?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
July 07, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider friendly?
Yes
Did this provider use excessive foul language?
No
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
June 30, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was the waiting area spacious?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
March 29, 2011
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Map and Directions
1380 Lusitana St Ste 514, Honolulu, HI 96813