James Burson, MD

James Burson, MD
ENT Institutre 4000 Shakerag Hill, Suite 204 Peachtree City, GA 30269
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Consumer Feedback

(45 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2.5 star average for Value
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
January 11, 2012
Was this ENT otolaryngologist's staff friendly?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this ENT Otolaryngologist friendly?
Extremely Friendly
Would you recommend this ENT otolaryngologist to others?
Yes
by Anonymous
December 31, 2011
I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations.
by Andrea
December 12, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Were you able to relax during your appointment?
Yes, I was completely at ease
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this ENT Otolaryngologist answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
December 05, 2011
Did this provider listen to your input and concerns?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
December 05, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
November 28, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Are you going to visit this provider again?
Without a doubt!
by Anonymous
November 04, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
September 29, 2011
Did this provider answer all of your questions?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider late to your appointments?
No, they were on time
by Anonymous
September 25, 2011
This dr. Spent five minutes with my daughter said she was fine then charged me nearly 300 dollars. Part of which was a new patient fee, when he changed locations. When ask to have this fee at least reduced the staff were rude and refused to budge. We had gone to this dr. a number of times, always paid in full and this is how we were treated??? We won't be back.
by Ripped off
September 16, 2011
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