Did this provider prominently display their diplomas or business license?
Absolutely not! I don't think they have one!
Was this provider's office too cold?
No, it was fine
Did this provider answer all of your questions?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me