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Joyce Lovett, MD

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Joyce Lovett, MD
South Gwinnett Pediatrics
(9 Reviews)
> Get Phone Number & Directions
635 Beaver Ruin Rd NW Ste B Lilburn, GA 30047
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.203.53
January 08, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.226.53
July 16, 2012
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this pediatrician able to answer all your questions about immunizations?
All of them! They also gave me more information that I wasn't aware of
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Absolutely! They gave me plenty of information about child safety and nutrition
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
February 16, 2012
I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated.
by onegalsopinion
November 15, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
August 25, 2011
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child likes them
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does the pediatrician get upset when you seek a second opinion?
No, they didn't get upset
by Anonymous
August 07, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this pediatrician have bright, child-friendly examining rooms?
Definitely! They were some of the most child-friendly examining rooms I've ever seen
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
May 09, 2011
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
March 21, 2011
I love that whenever my child is sick, they get them in right away. I never have to worry that my child will have to suffer while waiting for an appointment. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. Not only were they able to answer all of my questions about immunizations, they gave me a lot of information that I wasn't aware of. I was amazed how much they knew.
by surpermom205
March 14, 2011
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Map and Directions
635 Beaver Ruin Rd NW Ste B, Lilburn, GA 30047