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Maria Teresa Coleman, MD

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Maria Teresa Coleman, MD
Jonesboro Pediatric Clinic
(57 Reviews)
> Get Phone Number & Directions
236 Arrowhead Blvd Jonesboro, GA 30236
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Consumer Feedback

(57 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor's staff friendly?
Friendly Enough
Was this doctor friendly?
Yes
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider's office clean?
Mostly yes
by Anonymous xxx.xxx.156.155
November 03, 2014
I HAVE BEEN GOING TO THIS DOCTOR FOR ABOUT A YEAR WITH MY CHILD. THE STAFF IS NOT VERY FRIENDLY OR COURTEOUS, ALWAYS ABRUPT. THE FEW DOCTORS THAT I HAVE SEEN SOME WERE NICER THAN SOME. SOME WERE ALWAYS IN A RUSH, OTHERS, ESPECIALLY THE YOUNG AFRICAN GIRL, WERE VERY NICE. BUT WHAT MADE US SWITCHED DOCTORS WAS WHEN MY DAUGHTER HAD A HIGH FEVER AT HER DAYCARE, AND I CALLED JONESBORO ABOUT 4PM AND TOLD THE STAFF WHAT WAS HAPPENING AND ASKED IF I SHOULD BRING HER IN OR TAKE HER TO THE HOSPITAL, SHE REPLIED STATING THEY ARE ALREADY BOOKED FOR THE AFTERNOON AND THEY WILL BE CLOSING SOON. MY HUSBAND WENT AND GOT OUR DAUGHTER FROM THE SCHOOL AND CALLED THE NEAREST CHILD CARE FACILITY AND THEY SAID IT WOULD BE A VERY LONG WAIT THEY WOULD ADVISE CHECKING SOMEWHERE ELSE FIRST. SO MY HUSBAND JUST DECIDED TO GO TO JONESBORO PEDIATRICS ANYWAY TO SEE WHAT ADVICE HE CAN GET. MY DAUGHTER HAD OVER 102 FEVER AND WAS VERY LETHARGIC, AS SOON AS HE ENTERED THE DOOR, ONE OF THE STAFF IN THE FRONT TOLD HIM HE CAN'T JUST WALK IN THE OFFICE LIKE THAT, THEY ARE CLOSED. HE SAID WHAT DO YOU MEAN I CAN'T WALK IN LIKE THAT WHEN THIS IS HER DOCTOR AND THE DOORS WERE NOT EVEN LOCKED. THEY DID NOT EVEN CHECK WITH THE DOCTOR TO SEE IF THEY CAN MAKE AN EXCEPTION SINCE MY DAUGHTER WAS SO SICK, THEY JUST RUDELY DISMISSED THEM AND CONTINUE TO SAY THEYE WERE CLOSE AND THAT HE SHOULD GO TO SOME CHILD HEALTH CARE. THE STAFF SEEMS TO CARE MORE ABOUT THEIR PAY CHECKS AND GOING HOME THAN ASSISTING HELPLESS INFANTS.

WHEN MY HUSBAND TOLD ME WHAT HAPPENED I IMMEDIATELY DECIDED THAT WAS IT, AND WE WILL NEVER GO BACK THERE. WHEN YOU ARE WORKING AT ANY MEDICAL FACILITY PATIENTS COME FIRST. HOW CAN YOU TURN AWAY A SICK CHILD? UNACCEPTABLE!!!!

THEY NEED BETTER TRAINING IN CUSTOMER SERVICE AND I FEEL THE DOCTOR SHOULD BE THE ONE TO ADDRESS THE PARENT IF FOR WHATEVER REASON THEY CANNOT SEE THE CHILD. NOT AS SOON AS YOU ENTER THE DOOR YOUR'E GREETED BY A RUDE REMARK AND PRACTICALLY CHASED OUT OF THE FACILITY.

WOULD NEVER, EVER RECOMMEND
by DISAPPOINTED PARENT xxx.xxx.211.165
October 30, 2014
Did this doctor answer all of your questions?
Yes
Was this doctor's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did this provider show attention to detail?
Yes
by Anonymous xxx.xxx.4.53
August 05, 2014
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Would you recommend this doctor to others?
Yes
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this doctor's staff friendly?
Yes, they went above and beyond
Was this provider thorough in discussing the risks and benefits of your treatment options?
Definitely
by Mona Simmons xxx.xxx.169.160
June 09, 2014
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this doctor friendly?
Not at all
Was this doctor's staff friendly?
No, they were rude
Does this doctor use current and safe equipment?
No; the equipment needs to be updated
Did this provider thoroughly explain the risks and benefits of your treatment?
Somewhat
by violeta xxx.xxx.184.235
April 23, 2014
Was this doctor friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor's staff friendly?
Yes
Did this doctor answer all of your questions?
Yes
Was this provider thorough in discussing the risks and benefits of your treatment options?
Definitely
by Anonymous xxx.xxx.33.188
April 14, 2014
Was this pediatrician able to answer all your questions about immunizations?
Definitely not. They didn't know anything about immunizations
Does the pediatrician get upset when you seek a second opinion?
Yes, they didn't want me to seek anyone else's advice
Did you leave the office feeling satisfied with your visit?
Not really
Were the waiting room chairs comfortable at this pediatrician's office?
They were average
Was the provider's staff welcoming to you?
Mostly
by alias xxx.xxx.10.74
March 19, 2014
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Yes, they made me feel very uncomfortable and stupid
Did this pediatrician allow you to be with your child at all times?
Absolutely. They make sure I am always able to be with my child at all times
Does the pediatrician interact with both you and your child during appointments?
Absolutely! They respect my child's individuality and always address both of us
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this pediatrician friendly?
I didn't feel very welcome
by Anonymous xxx.xxx.12.235
October 27, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.219.224
October 09, 2013
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
by Meh xxx.xxx.126.115
September 25, 2013
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Map and Directions
236 Arrowhead Blvd, Jonesboro, GA 30236