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Children & Adult Dentistry

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Children & Adult Dentistry
Children & Adult Dentistry
(2 Reviews)
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7250 College Parkway Fort Myers, FL 33907
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Consumer Feedback

(2 Reviews)
Expertise
1 star average for Expertise
Value
5 star average for Value
Service
5 star average for Service
Environment
5 star average for Environment
Staff
5 star average for Staff
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely!
Was the chair you sat in during your dental procedure comfortable?
Definitely!
Does the provider's staff maintain a professional appearance?
Definitely yes
by Anonymous xxx.xxx.202.123
June 01, 2014
UNETHICAL BILLING PRACTICES BE AWARE!! I HAVE NEVER BEEN TO THIS OFFICE & WOULD NOT RECOMMEND TO ANYONE. I JUST RECEIVED A PAST DUE BILL IN 2011 FROM THIS DENTIST OFFICE FOR UNPAID PORTION OF TREATMENT IN 2006 (ALMOST SIX YEARS AGO) WHICH HAD MY NAME, ADDRESS, PHONE NUMBER ON THE NOTICE. I DID NOT LIVE OR EVEN VISIT THIS AREA IN 2006. THE HOME I LIVE IN DID NOT EXIST IN 2006. THE PHONE NUMBER DID NOT EXIST IN MY NAME IN 2006. THEY APPARENTLY OBTAINED MY ADDRESS & NUMBER THROUGH POOR STANDARD PRACTICES & METHODS. MY IMPRESSION IS THAT THEY JUST LOOKED UP A NAME & DECIDED TO SEND A COLLECTION NOTICE & THE TREAMENT THAT THEY CONDUCTED IN ADDITION TO PLACING IN THEIR DATABASE, RECORDS & FILE THE FIRST NAME THAT POPPED UP WITH THAT NAME. WOW, SO SCARY, PEOPLE THAT SHOULD BE SECURING YOUR RECORDS JUST CHOOSE ANY PERSON WITH YOUR NAME & SENDS YOU A COLLECTION NOTICE W/THE PROCEDURE THEY CONDUCTED. DUE DILIGENCE IS A NECESSITY IN THIS DAY & AGE. THIS SEEMS A POSSIBLE HIPAA COMPLIANT VIOLATION. I DISCOVERED IMMEDIATELY THAT THERE ARE A FEW PERSONS WITH THE SAME NAME IN THE AREA, WHICH WOULD INDICATE TO EVEN BE MORE CAUTIOUS AS A PROFESSIONAL DEALING W/PERSONAL INFORMATION. WHEN I CALLED I WAS INFORMED THAT THE MGR THAT HANDLES THIS WOULD CONTACT ME IN 4 DAYS SHOWING NO SENSE OF URGENCY WHAT SO EVER!! THE PERSON THAT THEY SAID WAS ALSO LISTED ON THEIR RECORDS IN ADDITION TO THE PERSON WITH THE SAME NAME AS I IS NOT ANYONE I HAVE EVER KNOWN. THE LAST FOUR DIGITS OF THE SS# THAT THEY GAVE TO ME THAT IS IN THEIR FILE IS NOT MINE. I AM HORRIFIED THAT THEY HAVE CAUSED ME POSSIBLE IDENITY FRAUD ISSUES, COLLECTION CALLS, PAST DUE NOTICES, MY PHONE NUMBER & ADDRESS ASSOCIATED TO SOME OTHER PERSONS MEDICAL HISTORY, ETC. AFTER GETTING OFF THE PHONE WITH THEIR OFFICE WITH NO RESOLUTION IT TOOK ME APPROXIMATELY 2 MINUTES TO OBTAIN WHAT APPEARS TO BE THE CORRECT PERSON THAT SHOULD BE RECEIVING THE INFORMATION. THE SAME RECORD FOUND IN THE WHITEPAGES ALSO INCLUDED THE NAME OF THE PERSON THAT THEY PROVIDED ME AS ALSO ASSOCIATED WITH THIS PERSON IN THEIR RECORDS. I CALLED BACK TO PROVIDE THEM W/THE PUBLIC & EASILY OBTAINED INFORMATION & THEY SAID THAT I WAS TOO UPSET & ANGRY TO DEAL WITH, THAT IT WAS UPTO THE MGR TO TAKE CARE OF & THAT THEY WERE HANGING UP THE PHONE. I GUESS IT IS OK IF SOMEONE ELSE SUFFERS FROM THEIR POOR PROFESSIONAL PRACTICES.
by DMB
November 04, 2011
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7250 College Parkway, Fort Myers, FL 33907