Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for