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Dentaland Dental Centers

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Dentaland Dental Centers
Dentaland Dental Centers
(18 Reviews)
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Boynton Beach Mall Boynton Beach, FL 33426
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Consumer Feedback

(18 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
I couldn't believe how much pain I experienced after my appointment. I was in agony for days that I know could've been avoided. They didn't tell me anything about my treatment options. I left feeling very confused and frustrated. I was in utter agony the whole time they were cleaning my teeth. It was completely unbearable. They definitely don't have a good professional reputation within my community. Everyone knows they're not trustworthy at all. It is impossible to get an appointment at their office. They are always booked and have a long waiting list.
by beth locascio xxx.xxx.174.216
December 06, 2013
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Did your teeth cleaning feel rushed?
Yes, I was very disappointed
Do you feel that you could have received better service somewhere else?
No, I don't think so
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.87.16
June 07, 2013
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.49.174
April 17, 2013
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous xxx.xxx.179.27
November 29, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.73.93
August 02, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.231.144
July 30, 2012
as a new patient, i had so many problems just getting an appointment. i was scheduled for june 29th. 2 days before i was called to confirm my appointment. the next day i was called to be told i had no insurance. in addition to the problems with the phone system at this office, they had spelled my name wrong. this was the reason they thought i had no insurance. i was hung up on, heard terrible music while waiting, experienced a continual busy signal and never talked to someone who knew what was going on. even when aetna, and the employer tried to call , they could not get through right away. finally aetna got in touch with the office and i was rescheduled. when i was rescheduled i was put on hold again to check my insurance and was hung up on again. i did not bother to call back. i was again called to confirm my appointment. the day before my appointment, i was called to asked if i could come in a "little earlier". (four hours earlier) we settled for 3 hours earlier! upon my arrival, i was greated and sent to a room by an assistant that did not introduce himself umtil i asked who he was. the woman who took my xrays couldn't get the computer to work and could not find a child xray instrument for me since i have a very small mouth and lots of teeth.Dr. Reichman was very nice and reviewed my meds and meical past. he gave me his diagnosis. i waited at the desk to check out, for another patient who had lots of questions. i was given the dentist's recommendations and asked to schedule my next appointment. i said that i would call later. i was very disappointed in this office. i'm not sure if it's a problem with the phone or if it's a lack of staff training. i have medical background and have taught patient service to health care providers. this might help this office. i'm not sure what my next step will be since i was happy with the dentist but very dissatisfied with the office. thanks for your attention to this matter. mary mcpherson
by mary mcpherson xxx.xxx.55.236
July 11, 2012
I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. I was given a polite greeting when I walked in. It was nice to be acknowledged. I was worried that I was going to be in a lot of pain during my procedure, but they gave me a local anesthetic that took the pain away. I was very comfortable the whole time. My teeth cleanings have always been very comfortable, and I've never experienced any pain. They always go above and beyond to make sure I'm relaxed.
by Theresa
December 27, 2011
Would you recommend this dentist to others?
Yes
Was the waiting area spacious?
No, but I can always find a seat
Did this provider rush your appointment?
No
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
December 08, 2011
Was the waiting area spacious?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
October 10, 2011
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Boynton Beach Mall, Boynton Beach, FL 33426