Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider welcome questions?
Yes, they don't mind answering my questions
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider promptly return your phone calls?
Yes
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places