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Greenberg Dental

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Greenberg Dental
Greenberg Dental
(44 Reviews)
> Get Phone Number & Directions
926 Great Pond Drive Suite 2002 Altamonte Springs, FL 32714
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Consumer Feedback

(44 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
I've been trying all day to talk to someone in order to change an appointment, but all I get is your recording. That is terrible
customer service. My appointment is Dec 2, I believe at 8 AM.
It needs to be canceled and changed. Please call me at 407-644-0241.
Alan Aaron
by Alan Aaron xxx.xxx.166.206
November 25, 2020
I have taken my mother to Greenberg Dental in Altamonte Springs, FL twice within the past year. The level of care was very good but their follow up customer service is terrible. The last time we visited she needed a crown. I was told a payment of $679 was due at the time of service. It would nave been nice to know ahead of time. I paid it and later when my mom's insurance Explanation of benefits arrived I noticed that Greenberg is a Participating Provider and agreed to take no more than the insurance company allowed minus the $50 copay. After about a month of calling (4 times) I have yet to hear back from Greenberg's billing department. When you call you have to leave a message - they do not take calls in person. BE AWARE OF YOUR CAHRGES AND INSURANCE ALLOWANCE AHEAD OF TIME!
by John xxx.xxx.161.2
March 15, 2019
nice people to deal with
by karl xxx.xxx.214.204
October 15, 2015
You rarely if ever get to speak to a person; voice mails and messages left with service are rarely returned. They are so busy that you are not a person but rather an inconvenience. Office waits are ridiculously long. But the dentist I used was good even though he misrepresented the need for additional services at additional costs.
by lorac1 xxx.xxx.194.217
January 30, 2015
Worst staff ever! No return calls. My husband waited I hour to see the oral surgeon to have a tooth pulled which had been bothering him for weeks( couldn't get an appointment) and he was told he was a no-show when he was sitting right in front of them the whole time. Another week on antibiotics and the genius at the desk said he shouldn't be on them that long! -10 stars
by Cnelson xxx.xxx.179.232
December 04, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did the toothpaste used during your cleaning taste OK?
Yes
Do you feel like this provider's office is well staffed?
No
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
Probably
Did you experience excessive oral pain after you left your appointment?
No
by Anonymous xxx.xxx.160.10
May 27, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Somewhat
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Not really
Would you recommend this provider to someone who asks for a referral?
No
Does this provider remember you by name?
Never
Would you refer this provider to a family or friend?
No
by me xxx.xxx.29.35
May 23, 2014
Was this provider helpful about using your insurance coverage?
Somewhat
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Was this dentist's staff friendly?
Not Really
Would you recommend this dentist to others?
If I Had To
Did you receive sample toothbrushes or toothpaste to take home?
No, I didn't receive anything at all
by Anonymous xxx.xxx.65.176
February 25, 2014
Was this dentist's staff friendly?
Yes
by Anonymous xxx.xxx.242.12
February 24, 2014
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Does this provider remember you by name?
No, I always have to remind them
by Anonymous xxx.xxx.11.122
February 10, 2014
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Map and Directions
926 Great Pond Drive Suite 2002, Altamonte Springs, FL 32714