It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. Their impressive technology allowed them to do a before-and-after that let me see what my teeth would look like once the braces came off, so I already know I will love the results. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice.