Colleen Lloyd

Colleen Lloyd
Family Dentistry 1647 Benning Road Northeast Washington, DC 20002
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the provider's staff helpful and knowledgeable?
Yes
Was it easy to make an appointment with this provider?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Absolutely
by Rachel Ford xxx.xxx.51.54
July 05, 2014
Were the waiting room chairs comfortable at this dentist's office?
Not really
Did this dentist give you your invoice promptly?
Not at all. They kept making excuses and didn't give it to me for weeks
Was the toothpaste used during your cleaning enjoyable?
No, it didn't taste good at all
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Does this provider take that extra step to make you feel special?
Never
by pissedpatient xxx.xxx.4.177
March 02, 2014
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous xxx.xxx.225.85
November 09, 2012
Dr.Lloyd has been our dentist for 20 years. She has seen me, my husband and all five of our children. She is fabulous. Her staff is friendly and I know I am in good hands.
by Susan Gushue xxx.xxx.197.87
July 17, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider's office too cold?
No, it was fine
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
by Anonymous
January 03, 2012
Are you going to visit this provider again?
Sure
by Anonymous
November 03, 2011
Their staff is very friendly and professional. My teeth cleaning didn't feel rushed at all. They always take the time to make sure they are thorough. I don't know of anywhere else that would've taken better care of me. I had a great experience.
by lhall
October 20, 2011
I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
by Elizabeth
September 21, 2011
It's always uncomfortable having to sit through a dental procedure when they use really cold or hot water to rinse your teeth, but they didn't do that here. They made sure that I was comfortable with the water's temperature. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I was given a polite greeting when I walked in. It was nice to be acknowledged. They have really great customer service here. They always put their customers first, regardless of the situation.
by kathy
August 17, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider's staff friendly?
Yes
by Anonymous
August 03, 2011
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