They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. They always made sure that I wasn't in any pain. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time.