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Dr Qun Zeng Dds Phd

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Dr Qun Zeng Dds Phd
Dr Qun Zeng Dds Phd
(13 Reviews)
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800 Silver Lane Suite 238 East Hartford, CT 06118
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
3.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
Dr. Zeng is great dentist. You couldn't ask for anyone who is more gentle in your mouth doing whatever it is he needs to do there. I would highly recommend him to anyone. He's done root canals and crowns and through all of that the workmanship has been excellent.
by Roslyn xxx.xxx.129.175
March 30, 2016
Did this provider rush your appointment?
No
Did this provider seem irritated to be working with you?
No, they were polite
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider ever postpone your appointment?
Yes, it's usually postponed at least a week
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous xxx.xxx.117.41
September 30, 2013
Were the waiting room chairs comfortable at this dentist's office?
They were average
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was the toothpaste used during your cleaning enjoyable?
Yes
by Anonymous xxx.xxx.202.254
May 02, 2013
Does this provider give unbiased advice?
Yes
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was it easy to make an appointment with this provider?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.193.58
March 19, 2013
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Robert xxx.xxx.156.206
December 09, 2012
Unsatisfied with my visit. Waste of time and money. This is the 1st time I went to see a Dentist who didn't know how to take care of a simple filling. When I left the office, I realized that Dr. Zeng didn't file the tooth correctly. I had to go back to have him fix it but, again, he did a poor job. Bottom line, I went back to see my regular dentist and he took care of the problem with one visit only. Have I got back to Dr. Zeng for the 3rd time, I am sure, the problem wouldn't have been fixed a lot.

A month after, I went to have a hair cut and talking to my hair stylist, she said that she wasn't happy with his job also.
by Unsatisfied customer xxx.xxx.4.170
December 01, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.101.31
April 11, 2012
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely! It was the perfect temperature
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
October 27, 2011
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
Did this provider have reasonable prices?
Not at all, they were ridiculous!
Was this provider's office clean?
It could have used some cleaning
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
August 31, 2011
Was the toothpaste used during your cleaning enjoyable?
Absolutely, it was fantastic!
Would you recommend this dentist to others?
I Already Have
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
August 18, 2011
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Map and Directions
800 Silver Lane Suite 238, East Hartford, CT 06118