Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously