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Neon Diamante, Marketing Director

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Meridian Dental

Peyton, CO

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Falcon, CO
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Neon Diamante, Marketing Director
Falcon Dental Care
(10 Reviews)
> Get Phone Number & Directions
7673 McLaughlin Road # 10 Peyton, CO 80831
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I went here for a routine check up back in early December 2012. I've never had dental problems before, just braces and a couple of fillings when I was a kid. Being 25 years old, I was shocked to hear that I needed a pretty serious root canal and crown. Being the trooper I am, I scheduled the necessary appointments as soon as available. The procedure was VERY PAINFUL and I was WINCING for the majority of the procedure. I've broken my arm and it didn't hurt that much.

I was then left, as is normal, in the room alone while they checked on other patients. I was left for a very long time! I overheard them telling two other patient they would need the same procedure I was suffering. A painful jaw and bleeding mouth made me tell them to not replace the old broken filling at this time. The dentist said it was not a big deal, then quickly FORCED the needle into my gums to numb it, telling me it was too late. I went home unable to eat for a week. I lost those extra five pound though! What was supposed to be two visits ended up lasting for two months of back and forth with no regard for my time. My work schedule was jacked up. Oh, oh, oh! And once they even DID NOT NUMB while DRILLING in my poor tooth! "A root canal kills feeling to the tooth, so you won't feel anything." Yeah right! Guess you didn't do it right then.

Every time I subsequently went in for more work, there was at least one other person being told they needed a root canal and crown. Long story short on the money side, they had been over charging my insurance and my bank account. They ended up owing me over $800 in overcharge by the end of all this. They said it would not be a problem to refund it to my debit card, just to call in with the number. Well, I called and called and called, left messages, and never got a call back. Funny how that works, eh? I just called my fabulous bank and explained everything and sent them the documentation. That is how I had to get my refund.

I just called to get my records and X-rays so the new dentist, who is also fabulous, can fix my still painful mouth. I got attitude and a remark of "I know who YOU are." Duh, I'm the person who wouldn't let you steal my money! So, from early December to late March, that's four months of this nonsense! If you value your time, wallet, teeth, health, pride, and serenity, go somewhere else. Trust me, it's worth your time to drive the extra miles.
by Fueso xxx.xxx.223.143
March 27, 2013
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did you receive sample toothbrushes or toothpaste to take home?
Many! I got to pick my favorites from a huge selection
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
by c xxx.xxx.222.6
January 20, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was the waiting area spacious?
Yes, extremely spacious
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider late to your appointments?
No, they were on time
by Michele xxx.xxx.35.221
November 30, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by fjalsk xxx.xxx.132.39
January 16, 2012
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
by Anonymous
November 29, 2011
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes, I was given all the information before my treatment
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
October 06, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
September 28, 2011
Was the waiting area spacious?
Yes
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
July 11, 2011
Was the dental equipment clean?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did your gums bleed excessively after your appointment?
No, they didn't bleed excessively
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Would you recommend this dentist to others?
Yes
by Anonymous
May 28, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you experience unnecessary pain during your visit?
No
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous
March 07, 2011
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Map and Directions
7673 McLaughlin Road # 10, Peyton, CO 80831