I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They've never rushed my teeth cleaning. They always go above and beyond to make sure my teeth look and feel fantastic. Their prices were very fair. The level of care you get for the price is outstanding.