Jody Berner, MD

Jody Berner, MD
Digestive Disease Assoc 1330 S Fort Harrison Ave, Digestive Disease Assocs Clearwater, FL 33756
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Consumer Feedback

(10 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Office manager is unprofessional, rude and incompetent. When asked to resolve an insurance billing problem Helen became very angry and continued to yell and was condescending. I attempted to resolve the problem and she continued to yell and would talk over your concerns. she seriously needs a class in customer service. I would not recommend this office for any procedures and I will never return for any additional procedures.
by anonymous xxx.xxx.2.158
June 05, 2016
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.151.186
March 27, 2013
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Was this provider's staff friendly?
Friendly Enough
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.26.97
November 01, 2012
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Was this provider's office too cold?
Way too cold, I thought I would catch hypothermia
by Anonymous xxx.xxx.182.112
September 21, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
by Gerald xxx.xxx.1.229
August 28, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.233.122
July 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.99.11
June 19, 2012
Would you refer this provider to a family or friend?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
Was this provider's office too cold?
No, it was fine
by Anonymous
February 22, 2012
Did you experience unnecessary pain during your visit?
No
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider listen to your input and concerns?
Yes
by Anonymous
December 05, 2011
Was this gastroenterologist's staff friendly?
Friendly Enough
Was it easy to find parking at this provider's office?
Yes, it was convenient
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
October 18, 2011
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