There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. They have a very good professional reputation. I know that I'm under the care of an expert.