Is this business handicap-accessible?
Yes, it was handicap-accessible
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation