Antonio Castellvi, MD

Antonio Castellvi, MD
Florida Orthopaedic Institute 2727 W Martin Luther King Blvd Ste 63 Tampa, FL 33607
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
I've never had such a bad experience at a doctor's office. I went to see Dr. Castellvi after being referred to him due to severe back pain. After looking at X-rays, the doctor informed me that I had a spinal fracture and he recommended surgery. I said I would like to avoid surgery due to my age (almost 90). His tone immediately changed and he said "I'm a surgeon, I don't hand out pills. If you want pain pills, get them from your own doctor!" As he was saying this, he walked out of the room. I'm not a fan of pain pills either, but he could've been a little more helpful and talked to me about other options such as physical therapy, what activities I should or should not do, should I wear a brace, etc. Instead, I got the feeling he was totally disinterested once he figured out I wasn't going to be generating any more revenue for him since I didn't want to have surgery. It's been a few days since my visit, and it's still bothering me how rude and unprofessional Dr. Castellvi was.
by Mary xxx.xxx.62.154
September 25, 2013
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.194.6
July 24, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous
December 15, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this orthopedic surgeon use current and safe equipment?
Fairly current
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
October 25, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
August 19, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider promise services he/she couldn't provide?
A few, but not too many
Does this orthopedic surgeon use current and safe equipment?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
July 31, 2011
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