Rafael Lopez, MD

Rafael Lopez, MD
Palm Beach Urology & Assoc 12953 Palms West Dr Ste 201 Loxahatchee, FL 33470
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this urologist promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Cassius Smith xxx.xxx.7.198
September 25, 2013
Was there annoying music playing while you waited or during your visit?
Yes, it was annoying
by Anonymous xxx.xxx.9.27
March 12, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Laura xxx.xxx.169.104
September 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by kt xxx.xxx.207.186
August 14, 2012
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
How would you compare this urologist to others in his/her field that you have visited?
There is no comparison!
by Anonymous
January 06, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this urologist friendly?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
December 24, 2011
Don't call this provider if you're in a hurry. Every time I call I have to wait on hold forever. I think I got a gray hair the last time I was waiting. They never made any effort to follow up with me after my visit and it made me feel very unimportant. I know they see a lot of patients, but when you say you're going to follow up, you should. They were late a few times to my appointments. I wish they had made more of an effort to be on time.
by Jo Momama
November 01, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
August 21, 2011
Was it easy to make an appointment with this provider?
Yes
by Anonymous
June 08, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this urologist's staff friendly?
Yes, they went above and beyond
Is this urologist easy to reach in an emergency?
Absolutely! I can always count on them
Did this urologist seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
May 25, 2011
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