I was confident that they were using the latest treatment methods. I loved how gentle and careful they were while they were flossing my teeth. My gums didn't bleed at all. They examined my teeth very thoroughly to make sure they didn't miss anything. It was nice to know when I left that everything had been taken care of. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They always take the time to listen to me. I know they really care about me and what I have to say.