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Berto Lopez, MD

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Berto Lopez, MD
Kent & Lopez
(11 Reviews)
> Get Phone Number & Directions
1501 Presidential Way Ste 21 West Palm Beach, FL 33401
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by JAZMINE xxx.xxx.226.106
June 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.220.20
May 16, 2012
Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. They seemed really knowledgeable and were able to answer all my questions in-depth. I understood all my options fully and they really took the time to make sure my questions were answered. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you.
by danielle diaz
January 10, 2012
They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. Everyone in my community knows that they are the absolute best in the field. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. They never left me for an extended period of time and I never felt ignored.
by Dee
September 09, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
August 10, 2011
I am confident that I was called the minute my test results were ready-fastest I've ever seen. They were extremely polite on the phone as well. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members.
by JB
August 04, 2011
They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I love how friendly and welcoming they are here. They always go out of their way to make me feel right at home and comfortable.
by Philippa Stokes
April 25, 2011
Was this provider's staff friendly?
Yes
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
April 12, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
April 07, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Did this provider use excessive foul language?
No
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
by Anonymous
April 02, 2011
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Map and Directions
1501 Presidential Way Ste 21, West Palm Beach, FL 33401