Western Dental Centers

Western Dental Centers
Western Dental Centers 1124 West Olive Avenue Merced, CA 95348
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Consumer Feedback

(15 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
2.5 star average for Value
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.246.49
August 08, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
by Anonymous xxx.xxx.80.178
July 27, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by jacqueline alvara xxx.xxx.133.205
July 24, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
I got lost, but eventually found it
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.104.215
July 10, 2012
I was anxious about going to Western Dental, because of a very bad experience a foster child had about nine years ago. To my great surprize and relief, my experience was a very good one.
I spoke to Dee at the toll-free number, who set up an appointment and took down most of my information. When I arrived, I was asked to sit back down and wait until they brought me my paperwork. After about half an hour I approached the desk and asked for my paperwork to fill out. It appeared that the girl who had asked me to wait had forgotten me. Once the paperwork was filled out I wated less than ten minutes to be called back for xrays.

After x-rays I waited about another 10 minutes before meeting Dr. Mercado. She discussed my xrays with me and she was very gentle. I felt listened to and I felt that she cared about her patients. She explained options and was very respectful of my budget and the restrictions of my dental insurance. We decided to extract an abcessed molar.

What a belssing to not have the pressure under the crown on that tooth. In spite of the local ansethetic, I could open my mouth wider after the extraction than I had been able to do for a couple of weeks. When I got home I went to sleep and got the best sleep in quite a while.

When I awoke I realized what she meant by another tooth was decayed to the nerve. I was experiencing twinges of pain from this tooth, and I can only guess that the pain from the molar was so great, that I didn't even notice this bicuspid. I'll be returning to see her and have this tooth extracted or repaired.

Thank you, Dr. Mercado! You restored my faith in Dentists. Thank you Western Dental for having office hours on Saturdays and evenings so that I don't loose pay when I come in for treatment.
by bluishblur
May 17, 2010
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