Did this provider seem up-to-date with the current advancements in their field?
                        
                        
                            Yes
                        
                        
                            Does this provider adhere to the customer is always right policy?
                        
                        
                            No, it is their way or the highway
                        
                        
                            Does this provider treat every client equally?
                        
                        
                            Definitely, they make everyone feel equally respected and cared for
                        
                        
                            Has this provider ever cancelled your appointment on you last minute?
                        
                        
                            No, they didn't cancel on me last minute
                        
                        
                            Does this provider leave you on hold for a long time when you call?
                        
                        
                            I usually have to wait on hold for quite a while, but not as long as some other places