I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. I was highly impressed with how comfortable the chairs in the waiting room were. Their standard of patient comfortability is obviously very high and it showed throughout the entire appointment. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.