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Hemet Smiles

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Hemet Smiles
Hemet Smiles
(14 Reviews)
> Get Phone Number & Directions
1001 South State Street Hemet, CA 92543
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Did you leave the office feeling satisfied with your visit?
Yes
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Not really, they gave me a little information beforehand but not very much
Was this dentist's staff friendly?
Friendly Enough
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.196.212
March 18, 2014
Did this provider rush your appointment?
Not too much, but somewhat
Was this provider's staff friendly?
Not Really
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Maria Mayer xxx.xxx.253.74
October 10, 2013
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous xxx.xxx.35.49
April 22, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
Are you going to visit this provider again?
Without a doubt!
by SANDRA JOHNSON xxx.xxx.114.50
January 28, 2013
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous xxx.xxx.125.168
November 05, 2012
I didn't even get a cleaning on my first visit. I had to make another appointment for that (probably able to bill more to insurance). Several times they cancelled my appointment a few days before and then I had to wait another 2 months to even get an appointment. They called my husband to confirm an appointment he never even made (was in the middle of the day during the week - he works out of town). Scheduling and staffing is a complete joke here!
by Diane xxx.xxx.154.155
May 01, 2012
Their staff was rude and disinterested. I didn't feel welcome there. They were more interested in the money they could make from doing a crown($1100 out of pocket). Tey told me my insurance would not cover it for another year and a half. My insurance tells me it will be covered in two months! Another woman who was just finishing up when I went in was asking them why she had to pay for the teeth cleaning instead of the insurance plan she was under. The office clerk told her that her last teeth cleaning was just 3 months ago and she could only have it done every 6 months. She asked, "Then why did you call me and tell me it was time for my cleaning?" She said, "I'm on a fixed income and I can't afford it." the girl gave her a bit of a sneer and just repeated, "That will be $80 for todays visit."
by Leeann xxx.xxx.54.100
April 03, 2012
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Did this dentist allow you to regularly rinse your mouth during your procedure?
Once or twice, but not enough
by Anonymous
December 24, 2011
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Would you recommend this dentist to others?
Yes
Did this provider have reasonable prices?
They were decent, but not very affordable
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
November 09, 2011
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Was the waiting area spacious?
Yes
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Did this dentist answer all of your questions?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
September 06, 2011
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Map and Directions
1001 South State Street, Hemet, CA 92543