Western Dental Centers Orthodontics

Western Dental Centers Orthodontics
Western Dental Centers Orthodontics 14244 Hawthorne Blvd Hawthorne, CA 90250
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
Very deceptive and bad business. Never waste your time with these people. They will continue to demand out-of-pocket payments from you with the threat of penalties even though they are already getting payments from your insurance thus they are being compensated twice. You will never get back the overpayments because this Hawthorne branch office will insist that it is not their job, and point you to their corporate office which in turn lead your call back to Hawthorne branch office. Will take advantage of your lack of knowledge, convince you to sign a long term contract. They will require you to extend the contract, thus paying more than what was agreed upon because your braces are not yet done.
by movenstorage6 xxx.xxx.127.221
August 01, 2015
Was this provider's office easy to locate?
Fairly Easy
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was this provider late to your appointments?
No, they were on time
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.133.179
January 08, 2013
My name is Catherine Sarte and i went there with my daughter today (sat, 12/15). checked in at 1:18 p. exactly and got out 2:30 pm with none done. Have to cancel and walk out. Complete waste of time, gas and effort. Been with 3 ortho for initial consultation, less than 30 mins i'm out with all infos i need to know. With western dental in hawthorne, waited more than an hour with heater full blast giving me headache, me and my daughter have to leave fully diasppointed. Will not recommend this dental/ortho to any of my friends and even to those that i do not know. Save you time, gas and effort... don't go to western dental ortho in Hawhtorne. I'm just really one unhappy patient-to-be!!! Intended to put my name because that 's how much disappointed i am. I hope someone from their office will care to call me to confirm. That's if they really value new patients and stand for a quality customer/patient service.
by Catherine Sarte xxx.xxx.174.82
December 15, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.133.179
December 10, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider rush your appointment?
No
Was it easy to make an appointment with this provider?
No, it took a while
by Anonymous xxx.xxx.239.142
June 18, 2012
Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was very easy to locate. I didn't have any trouble finding it at all.
by Todd Barnett xxx.xxx.201.209
April 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.158.18
March 15, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.86.92
February 13, 2012
Are you going to visit this provider again?
Sure
Were you able to relax during your appointment?
Yes
Was this provider's office too cold?
Yes, I was freezing
by Anonymous
January 04, 2012
When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by charelle brumfield
April 28, 2011
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