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Julio Torres Navedo, MD

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Julio Torres Navedo, MD
(12 Reviews)
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7100 W 20th Ave Ste 701 Hialeah, FL 33016
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Consumer Feedback

(12 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Was this doctor friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this doctor's staff friendly?
Yes
Did this doctor answer all of your questions?
Yes
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.224.249
September 02, 2014
My grandmother is handicapped and unable to walk, after a 1:30 hour wait the front desk decided they would not be able to view the patient because their facilities could not accommodate her wheelchair. After speaking to the office manager they claimed I came in at a much later time. Transportation had to be requested to transport my grandmother to this location, there was a complete lack of compassion and empathy by the office staff. I was appalled by their behavior. I was never able to speak to the doctor or were we even offered any accommodation for our situation. They claimed her wheel chair did not fit into the patients rooms, meanwhile her chair fit through the standard door into the waiting room. At no given point did they even attempt to see her or try to fit her into a patients room. I wonder how many more elderly people this has happened to at this doctors office that are not able to voice their opinion?
by Sardina xxx.xxx.156.33
August 05, 2014
They answered most of my questions but I could have used more information. Their staff was not friendly at all, I didn't feel welcome there. They didn't help me as much as I was hoping and didn't answer all my questions. The office was easy enough to find. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else. They don't see emergency even if you are having a bad episode of menieres desease. was told by rude secretary to go to the hospital due to they had not appointment and they were full that day. Absolutely not acceptable if a patient have an emergency and the office is open they should be able to understand. unstead of responding nasty and sarcastic. noone should be treated this way.
by esther xxx.xxx.5.222
August 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Juan J. Sosa xxx.xxx.177.49
July 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.64.101
March 24, 2012
My daughter has had a few infections of the throat so her pediatrician recommended we see this doctor. It took two hours to see him but that's life so it's not part of my complaint. After asking some questions and examining my daughter, he said this:

"You have options and one of them is to have her tonsils surgically removed". My ex-wife, her mother, and I were both present. Neither of us wants tonsil removal surgery. When we explained that at length. He accepted. My daughter's mother asked him about what she treated her other daughter with in Chile at home that fixed the problem he had not heard of it. It didn't require surgery. We left wondering what he meant by "having options" meant. When we said no to surgery he basically saw that as the end of the visit and he was correct. There was nothing more to talk about and he had no more options. Surgery was first and foremost. In fact, it was all and only.
by rannyringo
January 28, 2012
Did this provider seem irritated to be working with you?
No, they were polite
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
December 05, 2011
I had to wait forever after I arrived for my appointment. They were running really behind and I was disappointed because it threw off the rest of my day. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. I couldn't believe how promptly they contacted me with my test results. It really showed how much they care about their patients. The doctor and staff made every effort to make me feel welcome. They are friendly and nice. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all.
by lula
September 20, 2011
Was the waiting area spacious?
No, multiple people had to stand
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Does this ENT Otolaryngologist use current and safe equipment?
Fairly current
by Anonymous
September 19, 2011
I was happy to see that their office equipment was in good shape. I felt like everything was up to date and met safety standards. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. I do plan on recommending them to my friends and acquaintances. If anyone I know is in need of a good ENT doctor, I will direct them here.
by adrielo
June 23, 2011
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Map and Directions
7100 W 20th Ave Ste 701, Hialeah, FL 33016