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Richard Koby, MD

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Richard Koby, MD
Miami Lakes Medical Ctr
(4 Reviews)
> Get Phone Number & Directions
7150 W 20th Ave Ste 315 Hialeah, FL 33016
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Richard Koby is my grandmother's doctor. I have been taking care of my grandmother for a while now and I attend doctor visits with her. Dr. Koby is an excellent Doctor. He takes his time with his patients, is patient, informative, and friendly.However, his staff is extremely unprofessional, and I highly recommend everyone to avoid going to the Hialeah office. The referrals are never done or send in time. The office only has one person, Susy, in charge of the referrals. Every time I have to take my grandmother to see a specialist it takes about two hours or more, in some occasions, for Susy to send the referrals. Every time I called her to inquire about the referral she has a different excuse about why she hadn't send the referral already. Additionally, the office staff forgot to get the approvals for my grandmother to see two specialist the doctor has recommended since the first time my grandmother saw him. Every time I called to ask about it, the staff will tell me they were pending approval from the insurance which we find out was also a lied from the staff months after. I am waiting for my grandmother to completed her check up before changing her to another doctor or another office. Our experience with this staff has been extremely undesirable and the last thing you need when caring for the health of your love one is rude staff disrespecting you and making the process of taking care of your love one harder and impossible.
by Rose xxx.xxx.78.18
June 29, 2015
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.174.142
April 01, 2013
Would you recommend this family doctor to others?
Yes
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this family doctor's staff friendly?
Yes
by MARIBEL xxx.xxx.96.197
January 02, 2013
Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most.
by KC
July 08, 2011
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Map and Directions
7150 W 20th Ave Ste 315, Hialeah, FL 33016