Lisa Cosgrove, MD

Lisa Cosgrove, MD
Atlantic Coast Pediatrics 270 Sykes Creek Pkwy Unit 108 Merritt Island, FL 32953
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Consumer Feedback

(40 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. They always take the time to listen to me. I know they really care about me and what I have to say. Every time I had a concern, or if I called to ask a question, the staff made me feel like I shouldn't have called. They weren't helpful at all. I'll definitely be going back. I didn't have a bad experience.
by John Doe
May 23, 2011
We are switching doctors because the wait times are unbearable. I have seen this dr 4 times and waited no less than 50 min each visit. Once I waited an hhour and a half with my newborn baby. Forget this place it isnt worth the wait and the rooms are dingy.
by JJ
May 09, 2011
The waiting room had TV's, toys and magazines. It was pretty well-stocked and my child did not get bored. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.
by will foley
May 03, 2011
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider late to your appointments?
Yes, it ruined my schedule for the entire day
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
by Anonymous
April 28, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
April 25, 2011
Were you able to relax during your appointment?
Yes
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider answer all of your questions?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
April 20, 2011
Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. I will definitely refer my friends and family here. They were great and I think more people should know about them. I love that whenever my child is sick, they get them in right away. I never have to worry that my child will have to suffer while waiting for an appointment.
by Louisa Whitign
April 05, 2011
Unusually long waiting periods, I had to change doctors because I got tired of waiting there for hours to be seen. One time they even forgot my husband was there waiting with my son and everyone in the reception area went to lunch while the poor kid was there starving, they didn't even realized it until they got back and saw them sitting there waiting.
by Deyrdre
March 29, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this pediatrician's waiting room have separate areas for "sick" and "well" children?
Yes, they had a "sick" and "well" area
Did this provider answer all of your questions?
Yes
Are you going to visit this provider again?
Without a doubt!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
February 28, 2011
This pediatric office thinks nothing of having its patients wait over an hour to see a doctor. Don't complain if you have been sitting in a small, chilly (not too sanitary) room for over 75 minutes, though because you will be scolded by the front desk staff and told that "next time you should make an appointment at a less busy time!" There are lots more pediatricians out there- keep looking.
by Mommytotwokids
September 19, 2009
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