Venu Luthra, MD

Venu Luthra, MD
Internal Medicine At Viera 1700 Wuesthoff Dr Melbourne, FL 32940
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3.5 star average for Recommended
Were the waiting room chairs comfortable at this doctor's office?
They were average
Does this doctor use current and safe equipment?
Fairly current
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this doctor's staff friendly?
Not Really
Does the provider's staff treat you well?
Not really
by Anonymous xxx.xxx.125.200
October 18, 2014
I've been going to this doctor for almost 10 years now, and am very close to finally finding another doctor due to how consistently rude and condescending one particular staff member (Pat) is.... it is unfortunate she is who you deal with about 70% of the time. Doctor Luthra himself is a very pleasant doctor, I just wish he would surround himself with staff that don't seem to make an effort to drive off his patients.
by ANONYMOUS xxx.xxx.124.246
May 06, 2014
Dr Luthra is great. Recent problem involving Emergency Room stay required a immediate follow-up with a Urologist. I called Dr Luthra's office and requested a recommendation. Staff told me could not do and had to visit with Dr Luthra first. I advised them Dr Luthra referred me to emergency room on Friday. Prior to being released from Hospital I was told to schedule an immediate follow-up with a Urologist. They understood and still insisted I schedule an appointment with Dr Luthra.
by Jack Milavic xxx.xxx.208.57
April 21, 2014
Do you think that the provider's staff are well trained?
Mostly
by Anonymous xxx.xxx.70.57
March 20, 2014
It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all.

I only stopped seeing this provider due to the fact they do not see uninsured patients.
by Mary xxx.xxx.14.58
December 08, 2013
The staff are not always polite . A couple of times they've stayed open a few minutes past their closing time to help me, but most of the time they'll close at their scheduled time whether someone needs help or not. They left me alone in the appointment room for quite a while. If I compare them to others in their field, I wouldn't say they're the worst, but they're definitely not the best. They barely acknowledged me and rushed me in and out of the office.
by not the best xxx.xxx.254.3
February 09, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider late to your appointments?
No, they were on time
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.169.212
January 31, 2013
Is this provider's business conveniently located?
No, its really far from the freeway and other shops
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous xxx.xxx.52.158
November 22, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
I got lost, but eventually found it
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.254.3
August 22, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Were you able to relax during your appointment?
Yes, I was completely at ease
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
February 27, 2012
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