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Ted Kaplan, MD

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Orlando, FL

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Ted Kaplan, MD
(8 Reviews)
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4804 Edgewater Dr. Suite A Orlando, FL 32804
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.34.241
April 05, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.179.226
March 19, 2012
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
by Anonymous
February 24, 2012
It was easy to get the appointment time that worked for my schedule, but they do not offer walk-ins. When she is sick and needs medical attention, I have to go to the emergency room. There needs to be a 2-hour time in the mid-day to offer help to sick children. By the time I get her to the appointment, she no longer needs to go. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. They always take the time to listen to me. I know they really care about me and what I have to say. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional.
by Katherine Grice
February 03, 2012
Are you going to visit this provider again?
Without a doubt!
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
December 19, 2011
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Was the waiting area spacious?
No, but I can always find a seat
Does this provider have a good professional reputation within your community?
Not really, it could be better
Was this provider late to your appointments?
No, they were on time
Would you refer this provider to a family or friend?
Yes
by Anonymous
November 30, 2011
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Does this provider remember you by name?
No, I always have to remind them
Was this general practitioner's staff friendly?
Not Really
Did this provider promise services he/she couldn't provide?
A few, but not too many
by Anonymous
November 01, 2011
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
by Anonymous
March 15, 2011
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Map and Directions
4804 Edgewater Dr. Suite A, Orlando, FL 32804