I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. The chairs in their waiting room were definitely above average. I was comfortable. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer.