Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Was this provider's staff friendly?
Friendly Enough
Was the waiting area spacious?
No, but I can always find a seat
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously